Why use FillThatHole?

Why might you want to use FillThatHole rather than a highway authority’s own individual pothole reporting service?

There isn’t a simple rule, but roughly speaking:

Use FillThatHole if:

  • You would like the report to be public, so others can see that the pothole has been reported.
  • You don’t know who the highway authority is (perhaps when touring).
  • You want to report the hazard anonymously.
  • You would like to mark the location on a public map accurately, and perhaps upload photographs for everyone to see.
  • You would like to contribute to the only national, if incomplete, datab

Who is responsible for keeping the roads hazard-free?

Local highway authorities – normally county, district or unitary councils – have a duty to keep public highways in good repair, and to repair any hazards or defects when they occur.

There are complications, however, as not all roads are publicly maintained, and some sections of road (such as railway level crossings) may be maintained by other bodies.

Other complications arise on major roads, such as trunk roads (maintained by the Highways Agency and their various private contractors), motorways, and Red Routes in London (maintained by Transport for London).

Members of the public can r

My username is already taken!

This website shares the user database with Cycling UK’s Stop-SMIDSY incident reporting website, so if you have previously registered with Stop-SMIDSY you should use the same username and password on this site.

What counts as a road hazard?

A hazard, as far as this site is concerned, is anything in surface of the road which is likely to cause damage or injury e.g. by causing a cyclist to need to swerve or to lose balance. A hazard does not need to be large to be dangerous: even a small crack can be dangerous to a cyclist with narrow wheels.

Road hazards can be physical defects in the carriageway, such as potholes, sunken manhole covers and cracks in the tarmac, or temporary hazards like spilt oil or gravel.

Highway authorities, however, have limited budgets, funded with your taxes.

Cumbria fixes 1,500 holes in 8 days

Following weeks of bad weather and flooding, the sheet number of reports of potholes and other road hazards in Cumbria forced the Council to divert cash to fixing them. Fixing 1,500 potholes in just over a week cost the Council £1million.


Sheffield's money to repair every road

Sheffield is one of the three winners of a PFI deal to pay for bringing every road brought up to standard over the next seven years. This should mean that reports of hazards in Sheffield on this site should be almost zero in 2015.


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