Why use FillThatHole?

Why might you want to use FillThatHole rather than a highway authority’s own individual pothole reporting service?

There isn’t a simple rule, but roughly speaking:

Use FillThatHole if:

• You would like the report to be public, so others can see that the pothole has been reported.
• You don’t know who the highway authority is (perhaps when touring).
• You want to report the hazard anonymously.
• You would like to mark the location on a public map accurately, and perhaps upload photographs for everyone to see.
• You would like to contribute to the only national, if incomplete, database of potholes.
• You wish to record any injury or damage sustained, and possibly get help or advice about a compensation claim from the CTC’s solicitors.

Use the highway authority’s site if:

• You want the hole fixed particularly quickly. FillThatHole may introduce a slight delay before the report gets into the highway authority’s system.
• You know who the highway authority is.
• You don’t mind giving your name and email to the council.
• You aren’t bothered that the report will be a private affair between you and the council only.
• You don’t want to be able to add photos or comments to the report for others to see.